We offer a large variety of reporting options which is regularly expanding.
Scheduled Reports can be configured to deliver reports via email at regular intervals.
Alerts can be configured to provide email notification of events or behaviours being detected within the call records.
Users can customize their own dashboards to see up-to-date trends and information at a glace.
It's very easy to start running reports with our intuitive, easy to use reporting interface.
Reports can be scheduled to be delievered via email on a regular basis in PDF or CSV formats.
Assign roles to users to limit their visibility to calls and statistics for a particular site or department.
Search for specific calls and see in detail where the call went, who answered, or where it was transferred.
Quality support is our top priority so don't hesitate to get in touch with us for any problem you encounter